Originally deployed by Microsoft Corporation in May 2006 for its Microsoft Individuals and Organizations (MIO) project, Initiate Hierarchy is helping Microsoft improve customer and partner satisfaction, financial reporting and field productivity. Initiate Hierarchy creates an extremely accurate, high-performance transactional data hub that includes complete views of B2B organizational hierarchies.
A commissioned study by Forrester Consulting on behalf of Initiate Systems reported that most enterprises have some form of data management in place, though they struggle with their existing and in-house approaches to hierarchy management. As a result, these companies are seeking new ways to help them meet their growth, efficiency, strategy and regulatory goals. ("Hierarchy Management: A Qualitative Market Analysis for Initiate Systems" a commissioned study by Forrester Consulting on behalf of Initiate Systems, August 2006).
Many organizations today wrestle with non-integrated, conflicting views of business and individual relationships throughout their enterprise, and seek ways to understand these complex hierarchies and relationships. Traditional approaches to managing organizational hierarchies are costly, latent and do not provide the accuracy levels needed to address the hierarchy management challenge effectively. Initiate(TM) Hierarchy solves the hierarchy management challenge with a comprehensive and effective application that provides the most accurate, scalable and easily deployed solution for companies that want to understand the true and total value of each business and customer relationship.
With Initiate Hierarchy, organizations receive the most accurate, efficient and comprehensive method for managing organizational hierarchies:
- Logical master representations of hierarchies are created by simultaneously consuming and blending hierarchy data from multiple information sources, both internal and external, then probabilistically comparing and matching the hierarchy structure across sources;
- Individuals are classified in real time against the logical master hierarchy, creating immediate awareness of customers within organizations and organizations within hierarchies;
- Initiate Hierarchy Global Manager administers and manages hierarchies via a Web-based user interface and provides intuitive 'tree views' of hierarchies; powerful search capabilities that allow users to query and navigate through hierarchies to look for broad or detailed information; easy retrieval of organizational data based on a range of criteria such as member attributes or organizational linkages; and an administrative tool that performs side-by-side comparisons of member data within an organization context; and
- Hierarchy modifications are easily made then are logged and audited for future reference.
In addition to the new capabilities in Initiate Hierarchy, version 7.2 of Initiate Identity Hub software includes new internationalization, identity services and engine-driven weight generation support. The new version processes languages in multibyte format, such as Simplified Chinese, Traditional Chinese, Japanese, Arabic and Korean. Initiate Identity Services Publisher, a new product offering, is for enterprises that have multiple business applications and require interoperability in a service-oriented architecture environment. New data analysis and tuning functions, increase matching accuracy by enabling customers and partners to generate their own weights and configure and deploy them into the algorithm.
Initiate Hierarchy, Initiate Identity Services Publisher and Initiate Identity Hub software version 7.2 are available immediately. For additional information, please visit www.initiatesystems.com.
This piece is brought to you by the Information Management editorial staff.
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