MAR 31, 2009 2:50am ET

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Is Performance Management Art, Craft or Science?

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During a recent business trip to Rome, I had some weekend time to be a tourist. How can anyone not admire the incredible structural achievements of Italian sculptors, artists and architects? There’s the Pantheon, the Coliseum, the Spanish steps and all the wonderful piazzas. And of course, there are all of the churches, including St. Peter’s Basilica in the Vatican.

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