April 2008

Mining the Business Intelligence from Unstructured Information

Five Keys to Data Quality

Revamping the Software Selection Process, Part 2

Building the Information-Empowered Organization

Follow the Yellow Brick Road

Customer ID

First Results from the 2008 BPM Pulse Survey

Better Customer Treatment Decisions

The Accidental Architecture

Multichannel Metrics Still Confounding

The Data Warehouse Conundrum

From the Editor

Design, Develop, Manage

Convergence CT and IBM Bring Health Care Pay-for-Performance Closer Through Data Warehousing

Not Your Father’s List Management: MDM Matures, Part 2

Overseas IT Outsourcing Rates Low Among CIOs Surveyed

The Roach Motel Repository

From Business Process Management to Business Process Intelligence: The Road to the Predictive Enterprise

Essential Steps for the Integrated Enterprise Data Warehouse, Part 1

Variable Architecture in Web Analytics

Delaware Electric Reduces Customers’ Energy Costs with WebSphere Process Server

SOA

Complex Event Processing: Extending Business Activity Monitoring

Unifying Analytics, Rules and Processes with Decision Services

Columns

Follow the Yellow Brick Road

Columns

Building the Information-Empowered Organization

Columns

Revamping the Software Selection Process, Part 2

Columns

Mining the Business Intelligence from Unstructured Information

Columns

Five Keys to Data Quality

Columns

Customer ID

Columns

First Results from the 2008 BPM Pulse Survey

Columns

The Data Warehouse Conundrum

Columns

Multichannel Metrics Still Confounding

Columns

The Accidental Architecture

Columns

Better Customer Treatment Decisions

Departments

Convergence CT and IBM Bring Health Care Pay-for-Performance Closer Through Data Warehousing

Departments

From the Editor

Executive Interview

Design, Develop, Manage

Feature Articles

Not Your Father’s List Management: MDM Matures, Part 2

Feature Articles

Essential Steps for the Integrated Enterprise Data Warehouse, Part 1

Feature Articles

Variable Architecture in Web Analytics

Feature Articles

Complex Event Processing: Extending Business Activity Monitoring

Online Exclusives

Unifying Analytics, Rules and Processes with Decision Services

Online Exclusives

From Business Process Management to Business Process Intelligence: The Road to the Predictive Enterprise

Online Exclusives

The Roach Motel Repository

Online Exclusives

Overseas IT Outsourcing Rates Low Among CIOs Surveyed

Product Reviews

BEA BPM Simplifies Louisiana Supreme Court’s Workflow after Katrina

Product Reviews

Delaware Electric Reduces Customers’ Energy Costs with WebSphere Process Server

SOA
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