2004 DM Review 100 Award Winners

Information Management Magazine, December 2004

Jean Schauer

We are pleased to announce the 2004 DM Review 100. This prestigious award recognizes the top 100 companies serving the business intelligence community as identified by you, the readers of DM Review.

In a product usage and company rating survey conducted via the Web by the Gantry Group, LLC, DM Review readers were asked to rank the vendors providing products used in their organizations. Readers were presented with the following product categories: servers; storage; data quality; data integration (ETL, replication, Web services); databases and data stores; BI (OLAP, query and reporting, data mining and data visualization); collaboration, portals, unstructured data, content management and knowledge management; data administration, design, management and performance; and analytic applications, business performance management and Web analytics. Respondents were also asked to provide an overall satisfaction rating for each vendor selected based on expertise, service and support.

DM Review 100 rankings were determined by a statistical analysis process. Each vendor's final score is based on: 1) quality score rating averaged across each product category where a given vendor appears (product quality); 2) the number of respondents reporting use of a particular vendor in a given product category (market share); 3) the rating scores for overall satisfaction with expertise, service and support (customer satisfaction); and 4) the number of different product categories in which a vendor offers products.

We asked an executive from each company the following question: How is your company providing business value to your customers and what are your plans for the future that will continue to build on this value? To view the winning companies and their responses, please visit http://www.dmreview.com/awards/top100/2004/. We hope you'll enjoy their responses.

Thank you to all the readers who participated in the survey, and congratulations to all the winners of the 2004 DM Review 100 award.

Jean Schauer has extensive experience in the field of data management.

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