Oracle announced the availability of Oracle Knowledge 8.5, the latest version of its knowledge management solution that supports Web self-service, agent-assisted service and customer communities. New features include AnswerFlow, an application for guided trouble shooting and answer delivery; out-of-the-box analytics dashboards for optimized search and content creation; and natural language support for 16 languages.
SAP announced the general availability of SAP Predictive Analysis. This solution allows users to design predictive models; acquire and manipulate data, as well as visualize results, with SAP Visual Intelligence Software; and utilize the interoperability of R with SAP HANA.
Smartlogic unveiled Semaphore for SharePoint 2013, a SharePoint version of its Content Intelligence solution. Features include multi-farm support for large scale deployment, synchronization of the terms store with the enterprise model management and support for Microsoft Office 365.
3scale launched its open source API proxy that provides enterprises API traffic management on-premise and in the cloud. Built on the NGINX Web Server, users can open and manage APIs, quickly launch APIs and control API architecture.
Whitney Eden is the Digital Content Developer at Information Management and can be reached at email@example.com. Follow her on Twitter at @WhitneyAEden.