Engaging Customers One by One through Social Media

For companies that want to communicate more freely and directly with customers, it’s not as simple as creating a Facebook page. Companies must develop content management strategies that smoothly integrate with social media activities

James Latham
InfoManagement Direct, May 16, 2012

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Where do young IT professionals (30 and under) obtain information to aid with daily role responsibilities and career development?

Trade publication websites 14%
Social media 23%
Vendor websites 4%
Vendor/community forums 7%
Newsletters 1%
Trade conferences/meetups 2%
RSS feeds 6%
Web search 44%

 

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