Faulkner & Gray, Publisher of DM Review, Announces the Third Annual International Data Warehouse Summit
"Leveraging Your Business Intelligence Investment" will be the focus of the third annual International Data Warehouse Summit presented by Faulkner & Gray, publisher of DM Review, in conjunction with Intelligent Solutions, Inc. The conference will be held October 4-6, 1999, in Orlando, Florida.
The International Data Warehouse Summit is an education-based conference and exposition for professionals from all major industry sectors. Keynote speakers and session leaders include the foremost authorities in the industry: Bill Inmon, Claudia Imhoff, Kevin Strange, John Zachman and Susan Osterfelt. The conference will address key issues for senior-level IT and business management professionals including chief knowledge officers, CIOs, CTOs, data warehouse administrators and data architects seeking to develop integrated, effective business intelligence strategies.
If you are interested in receiving more information about the 1999 International Data Warehouse Summit, visit http://www.faulknergray.com/confe r/ids/.
Business Intelligence LIVE to Feature Discussion about Enterprise Information Portals
Join this month’s edition of Business Intelligence LIVE, a series of online events hosted in the form of a live Webcast presented by DM Review magazine and Hewlett-Packard.
This month’s interactive Webcast features guest speaker Wayne Eckerson. Eckerson, a senior consultant at the Patricia Seybold Group in Boston, and Business intelligence LIVE’s host, CNET’s Richard Hat, will be discussing enterprise information portals. Eckerson will discuss emerging strategic frameworks for building, deploying and making the most of enterprise information portals. Participants will learn the ten critical success factors for deploying an enterprise information portal, who stands to "win big" and the criteria for successfully integrating EAI, ERP, CRM data warehousing and more via your portal.
Participants can chat with Eckerson via the Web and ask questions. The show airs LIVE on Sept. 27, 1999. For more information, or to register for Business Intelligence LIVE, visit http://www.hp.com/go/live/.
IT Leaders Urge President to Support Technology Training
On August 12, more than 30 major information technology (IT) companies and associations called on President Clinton to support technology training tax credits to help eliminate the shortage of IT skilled workers. The IT leaders signing the letter include Compaq, CompuCom, Computing Technology Industry Association, DPEC, EDS, Electronic Industries Association, Ernst & Young Technologies, Gateway, HyCurve, Inacom, Information Technology Association of America, Information Technology Training Association, Intel, Knowledge Universe, Lucent, MCI WorldCom, MicroAge, Microsoft, Novell, Sabre, Software & Information Industry Association, Sylvan Prometric, and Texas Instruments.
The letter followed a Capitol Hill meeting between members of the Technology Training Tax Credit Coalition (TTTCC), five senior Administration officials, and Senate staffers. The proposal would provide tax credits of 25% of training costs leading to IT certifications. Earlier this year, CompTIA and ITTA formed the TTTCC to advance bipartisan legislation, which now has nearly 40 House and Senate cosponsors.
During the recent National High Technology Summit on Capitol Hill, almost every speaker (from Federal Reserve Chairman Alan Greenspan to Microsoft Chairman Bill Gates) pointed to the critical shortage and the challenges in hiring, training and retaining workers. "Everyone realizes we have a critical shortage of IT skilled workers. There is no business, organization or government office that is immune to this shortage," said Peter Squier, Information Technology Training Association President and TTTCC Co-chair. "We all depend on employees or contractors with the IT skills required to maintain, upgrade, and repair our computer systems."
The explosive growth rate of the economy combined with the continuous training required to keep pace with rapid changes in technology is outpacing the large and growing IT training investment. According to several reports, there are over 350,000 unfilled IT skilled jobs. Estimates show this shortage increasing by 130,000 annually through 2008.
More information about the technology training tax credit, including a sample letter, and links to the White House and federal legislators can be found on TTTCC's Web site at http://www.techcoalition.org.
Meridien Research Discovers a Web-Ready Knowledge Factory will be Key to Leveraging Customer Relationship Opportunities by 2002
As financial institutions anticipate technology investments past Y2K, marketing and IT managers are collaborating on plans for better platforms for mining customer intelligence. For many institutions, data warehouses built three to five years ago will not support finely targeted marketing and cross-selling activities over more channels. At the same time, the channels themselves are creating more challenges, as online financial services divert rich sources of customer intelligence outside the purview of the institutions. These are some of the findings of a recent report from Meridien Research titled, "Building A Web- ready Customer Knowledge Factory: Essential Competencies for the Year 2002."
The 36-page report explores the solutions that are needed to build the customer knowledge factory (CKF). The CKF is composed of a set of solutions and core competencies required to support near real-time decision- making with customer intelligence at every point of contact. These elements include real-time analytics, unstructured data, real-time personalization, bi- directional closed data/DSS loop, multi-channel access, middleware and enhanced data warehousing. The report examines the offerings of 39 vendors, in the context of these elements within specific financial industry segments. Though many vendor solutions promise similar functionality, as the report notes, extensive differences exist in processing and performance within the products.
"Customer Knowledge research is not just making analytics available at the desktop or at the point of customer contact. It is about how customer intelligence becomes actualized, to benefit the customer and the institution," says Randi Purchia, senior analyst and author of the report. "Query tools and analytics are already a well-accepted investment category in financial institutions, and we expect that post-Y2K investments in upgraded analytics will serve as the catalyst for other CKF investments."
For more information about Meridien Research visit the Meridien Research Web site at http://www.meridien- research.com/.
Rachel Rasmussen was a Web Editor of DMReview.com.
