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Dealing with New Disruptions to Data Governance

Here are five considerations for governance challenges at your enterprise doorstep or right around the corner, according to insight from a Web seminar led by Tamir Segal and Ed Hallock of RSD.

Transparency between IT and Business Transparency between IT and Business

Legal challenges and regulations are changing all of the time, and it’s quite the task to ask separate business and IT entities to know each other’s rulebook. That’s why regular communication and meetings between department stakeholders and IT leaders is “critical” to keep data infrastructure in line. Segal said that business should connect IT with resources on changes that could impact their governance requirements. And IT should provide management with key metrics on how applications are being used across the enterprise.

Minimize Movement Minimize Movement

Whether in cloud deployments or remote data centers, data is being shuffled around to locations with different legal requirements and restrictions. Solid internal governance policies and SLA wording can reduce much of the risk, but another tactic should be limited movement. In one example, Segal noted the restrictions in France to access of employee email, even on work-owned platforms and computers. “You want to minimize, as much as possible, the amount of personal data moved from jurisdiction to jurisdiction.”

Think Social Think Social

There’s a growing body of enterprise data, unstructured and varied, brought in and out through external social networks. Advancing your social strategy should include some governance component. “While it might not be a content management repository, it’s certainly in a place where information is being stored. Obviously, those systems and applications are outside of the four walls of the enterprise,”said Segal.

Act on Mobile Act on Mobile

In a recent survey, Forrester Research found that 66 percent of enterprise employees use at least two devices during their work day. As many of these devices are owned by the end user, Segal and Hallock noted the importance of BYOD policies that extend internal governance into different phones, tablets and connected-but-remote applications. Some enterprises are using this mobile governance demand as a test case for a cloud deployment or as-a-service management.

Troubleshoot the Cloud Contract Troubleshoot the Cloud Contract

For mission-critical information stored outside of your brick-wall enterprise, the governance challenge becomes one of determining how to manage things you can’t “visibly touch,” like with internal infrastructure, with same confidence as internal infrastructure, Hallock said. Here, the finer points of your cloud provider SLA offer critical clues. In terms of governance, ask about your cloud provider’s cloud center geographic locations and awareness of information that has to be managed in these regions. Also, determine who is the “information custodian” in terms of assets, scalability and business process.

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For a replay of the Web seminar, click here.
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All photos used with permission from Thinkstock.

Of all the advances and innovations in the enterprise information space, data governance is being taxed more than ever. There are ever-more data sources and volumes, with no shortage of accompanying industry and government regulation. And content management repositories are “scattered all over the place” – worker desktops, shadow IT, cloud and SaaS outlets, mobile devices – not to mention the traditional enterprise data channels.


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