Enterprise Software/ERP/CRM

Enterprise software is software designed for organizational rather than personal use, and often refers to transactional systems for enterprise resource planning (ERP) and associated modules (or best of breed software) for managing finance, customer relationships, supply chain or human resources.

BlogAmong the reasons EPM/CPM will remain hot are computing power, “big data”, and software that is now available to access more data from traditionally disparate systems to allow digging deeper.
BlogHistoric, heavyweight on-premises applications — like Oracle Siebel, with 21 built-on industry verticals — are giving way to newer, more agile SaaS vertical offerings that offer scripted best practices.
BlogNearly two-thirds of organizations participating in our research into next-generation customer analytics said that the data they need as input into customer-related analytics is not readily available.
NewsAR usage in the enterprise is on the rise, with smart glasses for gaming expected to grow by 82% through 2021. VR will see similar crossover into enterprise, ABI said, with an 88% compound annual growth rate.
BlogAlthough the use of self-service is increasing, the research finds that organizations still expect volumes of assisted interactions to grow, albeit more slowly.
NewsCryptocurrencies have moved up the agenda this year, with BOE Governor Mark Carney saying fintech has the potential to foment a “revolution” in finance.
BlogQuote-to-Cash solutions take over from the opportunity in the CRM and progress through revenue recognition (encompassing configuration, quoting, contracting, billing, and revenue recognition).
FeatureIndustries from finance to healthcare to utilities are working with blockchains to radically change how payments are tracked, securities and derivatives trades are processed, and health records are stored,
NewsThe headcount reduction was much less than some analysts had speculated and in line with a more typical annual cut of 5 percent, Simon Leopold, an analyst at Raymond James, said in a note.
FeatureHoloLens is Microsoft’s bid to lead in the augmented reality market, in which 3D images are blended with the user’s real-life surroundings.
NewsAfter making its name in file-syncing and sharing, Dropbox has been trying to expand into the larger market of cloud-based collaboration.
FeatureToo often the value and complexity of monitoring are taken for granted. To perform as anticipated—in other words, flawlessly—monitoring of services must be as important as delivery of services.
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