Real-Time Responsiveness and other Benefits of Social CRM


Real-time responsiveness can make a huge difference to your business. The faster you can react to a customer demand or other issue, the better your chances will be. But how fast does your solution need to be? That all depends on your business, budget and other key constraints. Learn more by registering for this episode of DM Radio! Host Eric Kavanagh will interview Joshua March of ConverSocial , plus Kate Carruthers of the University of South Wales, Robin Bloor of The Bloor Group and David Greschler of Papershare.

This episode of DM Radio is sponsored by TDWI

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