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Conference Agenda

Wednesday, December 2, 2009

3:45 PM - 4:30 PM
Track: Data Quality/Data Governance Track View Track

EXPERTS PANEL: MDM & DATA GOVERNANCE IN FINANCIAL SERVICES

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Panelist: John Fleming Head of Strategy & Governance for Client Data, MERRILL LYNCH
Panelist: Sofiya Kantorovich , NOMURA SECURITIES
Gerry Katz SVP, Information Architecture, Area Manager, SMITHBARNEY/CITIBANK

Market-leading financial services providers are adding MDM capabilities to their list of strategic IT initiatives to: increase customer satisfaction and retention, increase profitability, create operational efficiencies, and meet compliance directives – as well as provide the economies of scale promised by M&A.  Moreover, many business drivers are now requiring organizations to institutionalize data governance as a prerequisite capability to MDM. Technical challenges abound – from increasingly complex B2B2C business models to demand for “near real-time” data lineage.  Based on their cumulative experiences, this panel will share practical insights on:

  • Transforming early “success stories” within the program to generate ongoing management & business stakeholder enthusiasm
  • Integrating new customer access channels (e.g., Internet) which complicate matching & merging of operational customer data
  • Knowing your business case – especially marketing cross-sell & regulatory/compliance (Basel II)

 

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