User experience (UX) is the study and measure of engagement and quality of experience with a product, or system. User experience is increasingly measured to gauge and improve the value and satisfaction with computing devices, application interfaces and business services.

BlogLike a view of the cosmos, information breakthroughs need not rely on perfection
Of all the hot information management trends, new mobile devices and business applications have been the most obvious to take hold. As this new tech connects to the business workflow, challenges remain with finding a fast return on investment.
FeatureMoving toward CXM: businesses must make it as easy as possible for their customers to engage with them, regardless of how the engagement is initiated or the form that it takes.
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