Social media includes the tools and activities of personal and group engagement, discourse and shared experience. In social and business settings, collaboration tools and platforms help to summon, engage and organize people, information, activities, projects and programs with shared planning, records, timelines and measures of work.

ReportConstellation Research encourages organizations need to take steps to ensure that social identities reach “business grade”
ProfileWith a newly launched platform, sales representatives are able to adopt social-selling techniques, ultimately focusing more on sales productivity and less on compliance requirements
TrendFunctional business areas and adoption of cloud-based driving trend
InterviewAaron Zornes of The MDM Institute talks about the maturity of the master data management industry and how megatrends are shaping the future
TrendsGartner says forces around cloud, social, mobile and data drive digitalization and change business and operations
NewsHP Customer Engagement Management Services—Social integrates social CRM into existing environment
NewsPlatform designed to better manage talent acquisition process by engaging social and mobile users
Information Management NewsIBM and Boston Children's Hospital have launched a global education technology platform to transform how pediatric medicine is taught and practiced
TrendsIn survey by Oracle, 72 percent of business executives say leveraging social media will be very important for their organizations to be successful in the future
InterviewEvangelos Simoudis, managing partner at Trident Capital, talks about the megatrends driving innovation within new and established organizations
TrendsIncreased use of mobile devices is among the key factors driving DevOps strategies
NewsInitiatives designed to enhance customer interaction and engagement through the use of social media, mobile, cloud and advanced analytics
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