Social media includes the tools and activities of personal and group engagement, discourse and shared experience. In social and business settings, collaboration tools and platforms help to summon, engage and organize people, information, activities, projects and programs with shared planning, records, timelines and measures of work.

CommentaryControlling the end-to-end supply chain is essential for Twitter to leverage its data assets to the fullest extent
TrendsOvum report points to consolidation and new services in 2014
TrendsTwo billion workers worldwide could benefit from enterprise social technologies across numerous industries and roles
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Information Management NewsNow that financial regulators have finalized rules on social media interaction, firms like ING are, slowly and cautiously, beginning to let advisors experiment with social networks
CommentaryBy exposing the analytics function to more people within the organization, more decision-makers will be able to probe into data for new insights that will propel their businesses further
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BlogMany execs underestimate the very real risks in taking business advantage of the Internet of Things
BlogOrganizational and operational re-invention is an increasingly recurring theme among SMAC stack providers of social, mobile, analytics and cloud services
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