Social media includes the tools and activities of personal and group engagement, discourse and shared experience. In social and business settings, collaboration tools and platforms help to summon, engage and organize people, information, activities, projects and programs with shared planning, records, timelines and measures of work.


Information Management NewsConsumers who access social sites from a smartphone are more likely to respond to content posted by a company
Information Management's DM RadioThe official SMAC-down is already upon us with the convergence of Social, Mobile, Analytics and Cloud. These forces are combining to alter the fabric of information management in significant ways. Each feeds off the other, and fuels a transformation that will leave few companies untouched
BlogThe challenge in becoming a Digital Business is significant: how to implement a platform to support a Digital Business model and then keep pace with the ongoing pace of change
ColumnWe must recognize the issue of data credibility as yet another dimension of data quality and take steps to address it
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CommentaryControlling the end-to-end supply chain is essential for Twitter to leverage its data assets to the fullest extent
TrendsOvum report points to consolidation and new services in 2014
TrendsTwo billion workers worldwide could benefit from enterprise social technologies across numerous industries and roles
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Information Management NewsNow that financial regulators have finalized rules on social media interaction, firms like ING are, slowly and cautiously, beginning to let advisors experiment with social networks
CommentaryBy exposing the analytics function to more people within the organization, more decision-makers will be able to probe into data for new insights that will propel their businesses further
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BlogMany execs underestimate the very real risks in taking business advantage of the Internet of Things
BlogOrganizational and operational re-invention is an increasingly recurring theme among SMAC stack providers of social, mobile, analytics and cloud services
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TrendsInsurers will prioritize analytics, mobile and three other next-generation technologies in 2014, according to Strategy Meets Action.
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