Information Management

Information Management

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Performance management (sometimes referred to as enterprise or corporate performance management), refers to the documented, measured and monitored processes and controls that are used to define and measure desired business goals across functions, departments and lines of business. The U.S. Navy has defined performance management as "the process of defining a mission and desired outcomes, setting performance standards, linking budget to performance, reporting results, and holding public officials accountable for results." Performance management in the context of business intelligence is typically addressed through role-sensitive dashboards and scorecards that utilize key performance indicators (KPIs) and desired performance targets. A critical and often neglected aspect of performance management is a mechanism to identify the root causes of failure to meet KPIs, organizational resources to address shortfalls and a documented remediation path.

Articles

Establish a Culture of Performance and Grow Your Business

Executives who want to improve the performance of their company must recognize that driving accountability through the organization often requires changing behavior

Columns

Circle of Blame

Gary Cokins presents a fictitious story with 11 real lessons to take to the bank

The Real World Versus MBA Textbooks

Understanding how to influence, persuade and educate people is arguably more critical to transform an organization than understanding the principles and concepts of performance management methodologies

A Recipe for Success When Companies - and Their Data - Merge

Consistent processes, migration validation and performance consideration are mandatory in M&A situations

The Time Capsule: Looking Back at Your Job 50 Years From Now

The year is 2060 and today our company’s time capsule, sealed back in the dark days of late 2009, was finally opened

True Confession: My Struggle with Two Loves

When I witness an effectively working component of a performance management system, it takes my breath away

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