Outsourcing is a strategy that engages people, processes or technologies external to an organization to conduct activities that were once (or could be) conducted with internal resources. Outsourcing can include manufacturing processes, professional services (e.g. legal teams), business processes (e.g. customer service) or technology (e.g. application development or computing infrastructure) locally or in distant locations.


BlogThe answer is literally impossible, but pumps the brakes on snap, sloppy decisions
ReportFinancial service firms plan to increase IT operational budgets by a modest 2.1 percent this year, while about 45 percent are increasing headcount, according to a Computer Economics IT study
FeatureHistory has taught us that it’s difficult to achieve long-term success when completely offshoring BI development. Outsourcing work can be very effective, but it’s crucial to fully understand the strengths, weaknesses and costs of going down what could be a very rocky road
ForecastIDC market report: analytic services and BPO to reach $46.9 billion this year, hitting $70.8 billion by 2016

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