User Experience

User experience (UX) is the study and measure of engagement and quality of experience with a product, or system. User experience is increasingly measured to gauge and improve the value and satisfaction with computing devices, application interfaces and business services.

How to Leverage Tweets Worthy of Your Time

Gina Cerami | Feb 09, 2012

featureIt’s the content you’re pursuing – not sheer personality – that will turn unstructured fluff into valuable business insight

Omniscope and R

Steve Miller | Feb 07, 2012

Information Management BlogsData science platform from U.K. provider Visokio combines powerful exploration and agile BI
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Docs Love Mobile Devices, IT Departments Don’t

Joseph Goedert | Feb 07, 2012

newsSurvey: Although they feel it isn’t ready, 80 percent of physicians see potential with iPad

Out With the Old RAM ...

Steve Miller | Jan 31, 2012

Information Management BlogsI decided to test the limits of R on my machine by creating and working with some pretty large data
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Achieving a Mobile-First Mindset

Justin Stephani | Jan 31, 2012

newsGoogle’s Glen Reardon deconstructs the traditional three-step marketing model to find that mobility is a growing, disruptive force that cannot be ignored

MicroStrategy Infuses Social Media Intelligence into Marketing

Mark A. Smith | Jan 30, 2012

Information Management BlogsIn the last few years social media has transformed how people and companies interact, as well as how the technology industry communicates and conducts research
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How to Predict the Future and Act with Certainty

William McKnight | Jan 26, 2012

columnIn information management, we can be certain that data volumes are growing, that more data and additional data types will be utilized for business gain, that data will need to be cleaner, that data will be needed in increasingly progressive forms for use and with increased performance

4 Best Practices for Process-Centric CRM

Jan 25, 2012

Enterprises are increasingly moving toward broader CRM initiatives that support a deeper layer of customer experience, according to Forrester Research. To make those process-centric initiatives count, the firm outlined four integral CRM best practices.

Social Media – Where’s the Money?

Craig Beattie | Jan 25, 2012

commentaryWith IPO looming, Facebook holds promise as a business platform

How to Deploy Mobile Analytics

Chris Cingrani, Nick Owens | Jan 19, 2012

FEATUREWhile mobile analytics can be a very useful tool to empower users on the move, the challenge is taking the massive amounts of corporate data that is available and managing it in a way that makes sense for business users and their mobile devices