Enterprise software is software designed for organizational rather than personal use, and often refers to transactional systems for enterprise resource planning (ERP) and associated modules (or best of breed software) for managing finance, customer relationships, supply chain or human resources.


CommentarySimple is better than complex is one of the primary lessons to be learned from the Obamacare website meltdown
FeatureTake advantage of social media as both a channel and a data source by integrating social, mobile, digital media and data into your direct marketing, customer engagement and overall CRM strategy
TrendsJust more than half of executives, in a recent survey, anticipate increased investments in training to reduce the gap, as 35 percent admit they have not invested enough in the past.
Information Management's DM RadioReal-time responsiveness can make a huge difference to your business. The faster you can react to a customer demand or other issue, the better your chances will be. But how fast does your solution need to be? That all depends on your business, budget and other key constraints. Learn more by registering for this episode of DM Radio! Host Eric Kavanagh will interview Joshua March of ConverSocial , plus Kate Carruthers of the University of South Wales, Robin Bloor of The Bloor Group and David Greschler of Papershare. This episode of DM Radio is sponsored by TDWI
TrendFunctional business areas and adoption of cloud-based driving trend
NewsHP Customer Engagement Management Services—Social integrates social CRM into existing environment
NewsPlatform designed to better manage talent acquisition process by engaging social and mobile users
CommentaryAs consumers grow more demanding, insurers would do well to anticipate customer concerns and offer instruction on how to avoid them; but first, they need executive buy-in
FeatureFollow this checklist if your organization is considering moving data to the cloud or transitioning e-discovery systems to the cloud
NewsFinancial technology firm FIS has released a suite of analytics applications to help banks improve their marketing, pricing and special offer programs
CommentaryThree key concepts of traditional waterfall development are disproved with successful agile operations
FeatureData accumulation has never been a challenge for the insurance industry, but spurred by a more intensely competitive market and better, affordable technology, insurers such as Allstate, XL and AIG are embracing data-driven decision-making for more effective marketing, pricing and loss reduction.
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