Business process management is an approach to understand and improve the productivity and efficiency of repeatable tasks performed in the process of conducting business. Business process managers observe and apply strategies and tactics with tools for modeling, monitoring, measuring and improving discrete and connected business workflows and activities.


BlogWhen planning takes place in a single software environment, it’s easy to roll up business unit plans to create a consolidated, forward-looking view of the company.
NewsServiceNow, one of the world's fastest-growing SaaS companies, has launched an app store and developer program that promote an ecosystem of service management applications for IT, HR, field management, facilities and more.
BlogThe idea of not focusing on innovation is heretical in today’s business culture. But it's time to look at things differently.
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NewsCongress held its first hearing on President Obama’s proposal for a national breach notification standard on January 27. Testimony primarily from retail and technology trade associations supported much of the plan, but support was lacking for the provision to notify individuals within 30 days of discovering a breach.
NewsDigital business transformations require bold actions and new business models -- but only 30 percent will succeed, according to Gartner Inc.
BlogWhen they need support, here's where your customers head first.
ViewpointThe best Business Analysts can envision underlying possibilities in data that offer valuable business intelligence in ways the business may not even be aware.
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NewsEnterprise architecture sounds like a good idea. But in the real world of gotta-get-it-done IT projects, it can often seem like an annoying obstacle rather than a strategic asset. Here's how CIOs can prioritize.
ColumnThe average enterprise does not have nearly enough policies for data management, and this famine of policies has an enormous detrimental impact on the way the average enterprise manages its data.
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