Analytics represent the tools, processes and techniques for the exploration and analysis of business data to discover and identify new and meaningful insight and trends that allow for analysis to take place.


BlogAnalytics and big data is changing today's business pyramid. To succeed, executives seated at the top need to focus on people and behavioral change management.
BlogWhen it comes to measuring customer experience, the world is about to change. Here's why.
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NewsInsurance broker Willis Group and professional services firm Towers Watson announced an $18 billion, all-stock, merger agreement. Opportunities across technology services -- including analytics and private health insurance exchanges -- drove the deal.
BlogAbout three in four leaders say they expect big data analytics to help improve and optimize customer experiences -- that is a huge expectation.
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Real-Time DataWorkforce Analytics (real time data and not guesswork) is becoming the foundation for revealing new business insights -- guiding tough decisions and empowering proactive leadership.
InterviewMichael O'Connell explains key trends in predictive analytics -- which will increasingly leverage a blend of structured and unstructured data.
NewsA robot could answer your next call to tech support, thanks to new artificial intelligence research at Google.
NewsRising demand for real-time data, distributed sensors, and data mining is fueling growth for energy-related IT services.
BlogCIOs of customer obsessed firms must embrace an accelerated pace of change and reinvention -- and that requires a healthy dose of analytics.
NewsBox will integrate IBM content management software and enable customers to use IBM’s analytics tools, the two companies said today.
NewsForty-six percent of CFOs rely on “gut feel” and instinct to make business decisions in lieu of fast access to accurate internal data, a practice that can delay decision making, introduce errors and erode profitability, according to a new study.
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NewsLiberty Mutual offers additional discounts for customers who choose to electronically share that their smart home safety devices -- based on Google NEST -- are functioning properly.
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