This book informs readers about an approach to Lean Six Sigma that helps organizations quickly generate measurable, sustained results by helping them operate more cost-effectively and with greater flexibility, while incorporating the organization’s existing business strategy and organizational structure. The book, which addresses readers who have varying levels of familiarity with Six Sigma, emphasizes that speed and flexibility are the key components to enabling a company to achieve better results from a Lean Six Sigma program. This holistic approach addresses the interrelationships between customers, offerings and processes, and helps the reader understand how an integrated focus on all three fronts drives shareholder value creation in high-performing organizations.
