DEC 31, 1969

Web Seminars

Turning the IoT into opportunities
January 31, 2017

Six Sigma for IT Management


This is a unique publication, giving the application of the Six Sigma approach in combination with ITIL best practice. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. This book demonstrates how IT can be made to work as an enabler to better business processes.

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