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Case Studies in Performance Management

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This important new book looks at 15 companies across diverse industries including manufacturing, service, public sector, consumer packaged goods, airline and energy/utility fields, which have all successfully applied activity-based costing/performance management (ABC/PM). Changing the companies' names to respect client confidentiality, the book's frontline perspective offers a before-and-after look at the challenges overcome by each organization throughout its adoption of ABC/PM. Each study is preceded and concluded with insightful commentary from an industry and consulting expert, including Gary Cokins, Ashok Vadgama, Alan Stratton, and John Miller.

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