DEC 31, 1969

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Business Intelligence that is all about the customer
December 6, 2016
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December 8, 2016
The role of analytics in cyber security
December 13, 2016

Business Process Improvement Workbook: Documentation, Analysis, Design, and Mana


This long-awaited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on implementation guide. It focuses on upgrading information distribution paths to optimize the many processes with which they come in contact. Filled with lists, charts, and appendices, this workbook tells how to document a company's processes, analyze current effectiveness, design new processes, use system enablers, and much more.

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