Learn the concepts and transform your business!
- See why process management is an inevitable trend that won't go away.
- Understand why relationship management needs effective processes to work.
- Define your stakeholders and determine their needs.
- Discover what other organizations have done to manage processes successfully.
- Explore a complete framework for managing business, process, and human change.
- Apply your knowledge to manage process projects effectively and efficiently.
- Learn what to do and what to avoid in every step.
- Develop processes to align technology, organization, and facility transformation.
- Gain cross-organizational acceptance of process and personal change.