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Business Process Management: Profiting From Process

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Learn the concepts and transform your business!

  • See why process management is an inevitable trend that won't go away.
  • Understand why relationship management needs effective processes to work.
  • Define your stakeholders and determine their needs.
  • Discover what other organizations have done to manage processes successfully.
  • Explore a complete framework for managing business, process, and human change.
  • Apply your knowledge to manage process projects effectively and efficiently.
  • Learn what to do and what to avoid in every step.
  • Develop processes to align technology, organization, and facility transformation.
  • Gain cross-organizational acceptance of process and personal change.
Anticipate objections and proactively manage stakeholder concerns.

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