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Maximizing Business Performance through Software Packages: Best Practices for Justification, Selection, and Implementation


At times a daring, maddening, and even frightening process, finding and implementing a suitable software package is never an easy task. The cost of the software package is often a fraction of the overall expense. Unless carefully selected, a major software package implementation can consume a considerable amount of your organization's time and energy. An ill-informed purchase can cost your organization it's customers, dollars, and reputation. This book explores the business challenges involved in justifying, selecting, and implementing software packages. It contains practical advice and insights on how to select "good fitting" software packages, how to justify them in terms of their ability to enable business process change or improvement, and most importantly, how to implement them successfully. The process has become increasingly complex as business functions have become increasingly integrated.

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