DEC 31, 1969

Web Seminars

Turning the IoT into opportunities
January 31, 2017

The Executive's Guide to Customer Relationship Management, Second Edition

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This book identifies and analyzes the implications of key shifts in communication technology and call center application processes, then proposes strategic and practical perspectives to those who are responsible for adapting, transitioning, and exploiting change into more effective ways to improve core business operations.

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