DEC 31, 1969

Web Seminars

Business Intelligence that is all about the customer
Available On Demand
Digital mesh or digital mess? Prepping for the future of IoT management
Available On Demand
The role of analytics in cyber security
December 13, 2016

The Executive's Guide to Customer Relationship Management, Second Edition

Print
Reprints
Email

This book identifies and analyzes the implications of key shifts in communication technology and call center application processes, then proposes strategic and practical perspectives to those who are responsible for adapting, transitioning, and exploiting change into more effective ways to improve core business operations.

Click here to buy this book

Please note you must now log in with your email address and password.