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AUG 22, 2012 9:31am ET

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The State of Dashboards in 2012: Pathetic

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Over the last several months, my colleague VP and Research Director Tony Cosentino and I have been assessing vendors and products in the business intelligence market as part of our upcoming Value Index.

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Comments (8)
Mark and Tony, you can add dashboard proliferation problem to your list. The easy vendors make it for users to create new dashboards, the more dashboards there are and the harder it is for a user to find anything. We've seen companies with 100s and sometimes 1000s of dashboards. Their users just throw up their hands.

At Metric Insights, we've thrown out the dashboard paradigm for the reasons you stated. Similar to a Facebook like, our users follow metrics that are of importance to them simply by clicking on a star. That is it. The whole presentation layer changes based on an individual's personalized analytics profile they develop over time. Users do less work and see better results.

Posted by Steve M | Wednesday, August 29 2012 at 9:42PM ET
Good article that contains plenty of sense. The ensuing discussions have also made good points. I have seen loads of Dashboards and BI "solutions" that the poor users cannot interpret and understand. It is in unpacking the "story" that is in the data and information that turns it into knowledge and finally wisdom, from which better quality decisions are made. That is where the real value of BI and dashboards lies (IMHO)
Posted by Adrian B | Friday, November 09 2012 at 12:16PM ET
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