JUN 29, 2012 3:46pm ET

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Social Collaboration is a Talent Issue

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It is hard to avoid seeing the impact of social media on our daily work, from marketing and sales to customer service. Consumers and customers can interact on the Internet to share their experiences and opinions often and easily, but internally we in business are still operating in the era of electronic mail and phone calls.

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Comments (1)
Social Collaboration is a business Issue, not really a talent issue. Collaboration yields performance. Too many HCM vendors are focused on the collaboration process - providing a platform to collaborate - rather than facilitating the actual collaboration. By this I mean addressing the 'how' - how do you get a new team to collaborate quickly and hit the ground running?

Collaboration technology with analytics-driven embedded collaboration tips adds significant business value for managers and teams trying to get work done. This is done outside the spectrum of HCM / talent and is therefore not necessarily a talent issue. Let me know if you want to learn more about this area.

Posted by Mike K | Thursday, July 05 2012 at 3:51PM ET
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