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MAY 7, 2012 5:20pm ET

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Fail Faster Flaws

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There are many who advocate that the key to success, especially with innovation, is what’s known as the “fail faster” philosophy, which says that not only should we embrace new ideas and try new things without being overly concerned with failure, but, more importantly, we should effectively fail as efficiently as possible in order to expedite learning valuable lessons from our failure.

However, I have often experienced what I see as two fundamental flaws in the “fail faster” philosophy:

  • It requires that you define failure
  • It requires that you admit when you have failed

Most people — myself included — often fail both of these requirements.  Most people do not define failure, but instead assume that they will be successful (even though they conveniently do not define success either).  But even when people define failure, they often refuse to admit when they have failed.  In the face of failure, most people either redefine failure or extend the deadline (perhaps we should call it the fail line?) for when they will have to admit that they have failed.

We are often regaled with stories of persistence in spite of repeated failure, such as Thomas Edison’s famous remark:

“Many of life’s failures are people who did not realize how close they were to success when they gave up.”

Edison also remarked that he didn’t invent one way to make a lightbulb, but instead he invented more than 1,000 ways how notto make a lightbulb.  Each of those failed prototypes for a commercially viable lightbulb was instructive and absolutely essential to his eventual success.  But what if Edison had refused to define and admit failure?  How would he have known when to abandon one prototype and try another?  How would he have been able to learn valuable lessons from his repeated failure?

Josh Linkner recently blogged about failure being the dirty little secret of so-called overnight success, citing several examples, including Rovio (makers of the Angry Birds video game), Dyson vacuum cleaners, and WD-40.

Although these are definitely inspiring success stories, my concern is that often the only failure stories we hear are about people and companies that became famous for eventually succeeding.  In other words, we often hear eventually successful stories, and we almost never hear, or simply choose to ignore, the more common, and perhaps more useful, cautionary tales of abject failure.

It seems we have become so obsessed with telling stories that we have relegated both failure and success to the genre of fiction, which I fear is preventing us from learning any fact-based, and therefore truly valuable, lessons about failure and success.

This post originally appeared at OCDQ Blog.

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Comments (2)
Love your post and it is truly relevant.

In fairness to Tom Peters, there is more to the philosophy. It's more about overcoming inertia, another topic in itself:

Fail Forward Fast

It is far better to have sloppy success than to have perfect procrastination. It is easy to get caught up in the endless tinkering and perfecting of a project. It is true some things require perfection - most simply need excellence. All need action today!

Do you find yourself waiting to launch important projects? Are you forever splitting hairs about elements that are not mission critical. Do you spend hours and hours on details that don't matter much?

Start your Monday with action! In taking action you may fail - but even that failure will move you forward toward ultimate success. Pick a project you have been putting off and begin today to take the action which will accelerate your path to achievement.

~ Tom Peters

Posted by Mel H | Thursday, May 10 2012 at 10:36AM ET
Good post Jim,

I became enamored with the fail fast philosophy a few years ago after talking to Oliver Ratzesberger at e-bay. http://www.information-management.com/specialreports/2008_94/10001877-1.html

He was speaking with an analytic discovery bent of course, not the ongoing discipline of something like data governance or DQ, and at the velocity at which eBay moves, there's limited desire for static views. His quote was, "The metrics you know are cheap. The metrics you don't know are expensive but also high in potential ROI."

That doesn't apply to everyone of course, the other version of fail fast I hear comes from managers saddled by the detritus of projects stalled without enough momentum to keep driving them amid moving business priorities. That might fall more under the category of "cut as you add" but in either case, it's about resource limitations and seeing a material benefit (or moving on). You want to hedge your time to where value arises and not feel like you're doing last year's homework.

Posted by James E | Friday, May 11 2012 at 12:24PM ET
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