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JUL 15, 2011 4:10pm ET

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Governance For Information Too?

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In the same week I was pinged by a reader asking us where we stood on "information governance" I answered a post on the same question in LinkedIn that asked about the "emergence of information governance" and "how is it different from data governance?"

Before all you jaded data and information managers start rolling your eyes, I think we can clear this up fairly quickly. At least I hope so, but I will welcome your comments and rebukes below.

Let's stipulate that some big companies, HP, EMC, IBM and more, are trolling the term, though it's hard to keep up with the currency of their messages. The eDiscovery folks (and vendors like HP that productize for them) seem to have caught onto the words especially.

But before I ask whether information governance is really emergent or if any of you are practicing it, let's visit the thought that led to the question. Our reader, perhaps intuitively, assumed that information governance would be a progression or future state of data governance. We've said a lot about "turning data into information" and moving "from information to insight," so I see why it occurred to her. But they're not mutually exclusive for the foreseeable future, even if we're merging or blurring what we like to describe as structured data versus unstructured information or something in between. (That's a topic for another day.)

If we stick to our guns about data governance being about policies, controls and processes related to data creation, ownership, decision rights, etc., then the leap to information governance - in its own domain - looks pretty obvious. It would be most simply the rights and controls version to create, read, update and delete different kinds of information along with some circulation, privacy and access policies.

In fact, there looks to be a gap between information lifecycle management and governance that calls for an update. When you look at what a Gartner analyst has written about information governance and what eDiscovery writer Barry Murphy calls "the conservative side of information management" it walks and quacks a lot like records management or information lifecycle management as we've described it forever.

So let's not let this one spin out of control prematurely. While practices like master data management increasingly require an enterprise notion of data governance, the information side of this is mostly understood and practiced departmentally, finance being the most obvious, or in HR, sales or marketing via GRC policies that dictate the creation and circulation of information. Marketing collateral, spec sheets, product manual creation, sure, we're governing that now, though it could be better.

Down a slippery slope, I can't imagine a data governance equivalent for something like email that would decide what I could write and who I could email it to. (We have governance for that, it's called, "You mailed what to who? You're fired!") Then again, I don't work in a highly regulated industry or the CIA, so I may be missing something.

So back to you. Is there a program or an obvious need for something called information governance at your organization beyond what's been described? Why and where did it become important? Either way, don't be a hater.

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Comments (12)
If data governance and information governance is so important how we didn't have "document governance", "file cabinet governance" or "gossip governance" (the precursor to blogs, twitters and Facebook.

The term data governance and now information governance is a pretentious, opaque and meaningless term just like its predecessor, corporate governance.

It's a term that is used to hide the fact that managing data and preventing fraud is a difficult task. The term governance implies the softer side of management. It appeals to our democratic spirit. It sounds so much better than; "data rules and regulations" or "data dictatorship".

At this point spending time discussing the meaning of the term is a waste of effort. Let's get back to data management and leave the existential meanings to philosophers. .

Posted by Richard O | Monday, July 18 2011 at 11:20AM ET
@Keep it Simple

Besides what's said above, I think you're really missing the point of data governance, which in no way is opaque or meaningless. Have a look at the DAMA dictionary or elsewhere for some very clear explanation. Without policies, data definition access,update rights and ownership an organization can never be compliant or agree on what data means or what it identifies (aka, what is a customer?). Governance is data quality, process efficiency and much more. In the absence of governance you can argue that whoever manages data is already setting policy in the company. Or, if everyone follows there own policy, data can never be reconciled, questions can never be answered with accuracy and silos of people and processes proliferate and degade the data further. Data management and information management are practices unto themselves and serve a different purpose.

Jim E.

Posted by James E | Monday, July 18 2011 at 11:39AM ET
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Blog Archive for Jim Ericson

Lighting the Borders of Information Management
Data Governance in Context
Big Data: Bring Popcorn
In IT, More Needs to Be Less Too
Mainstreaming BI

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