Like every large technology corporation today, IBM faces an innovatorís dilemma in at least some of its business. That phrase comes from Clayton Christensenís seminal work, The Innovatorís Dilemma, originally published in 1997, which documents the dynamics of disruptive markets and their impacts on organizations. Christensen makes the key point that an innovative company can succeed or fail depending on what it does with the cash generated by continuing operations. In the case of IBM, it puts around US$6 billion a year into research and development; in recent years much of this investment has gone into research on big data and analytics, two of the hottest areas in 21st century business technology. At the companyís recent Information On Demand (IOD) conference in Las Vegas, presenters showed off much of this innovative portfolio.
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