Leadership Caffeine
FEB 11, 2013 10:14am ET

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Hey Leaders! Listening Isn’t Easy, But It’s Essential


I doubt that anyone reading this would disagree with the theme that it’s important to be a good listener to be a good leader. However, in working with leaders at all levels striving to strengthen their performance, listening skills aren’t an issue some of the time; they are an issue nearly 100% of the time. 

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Comments (1)
Great article. This should be required reading for all management. I've learned that your staff is the heartbeat of your department. If they aren't happy, the department will not run smoothly. But the idea of listening to your staff does not end at complaints. The members of your IT department will always have ideas on how to run your systems, improve your network, and maybe even better manage your infrastructure. Don't shoot those ideas (and thus employees) down before you even hear them out. Be open minded and your employees will be more willing to innovate. Than Nguyen http://www.insourcegroup.com
Posted by Than n | Friday, February 15 2013 at 5:16PM ET
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