The Leadership Caffeine
APR 16, 2012 10:31am ET

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Cultivating the Right Business Skills

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The sub-topic in a recent research release by Global Consulting Firm, Hay Group, suggests the skills needed in effectively leading in matrixed environments (empathy, conflict management, influence and self-awareness) for those below senior management “proved to be scarce across Hay Group’s database.”

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Comments (1)
I especiallyl agree with your section about building a common vocabulary. Often I begin project by defining key terms. If this step is missed there is usually added confusion when communication attempts are failing due to different people understanding the same term to mean two different things.
Posted by Angel W | Tuesday, April 24 2012 at 5:49PM ET
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