The Forrester Muse
JUN 16, 2014 4:00am ET

Related Links

Yahoo Said to Buy Analytics Company Flurry
July 22, 2014
Gartner: ‘Cognizant Computing’ to Become a Force in Consumer IT
July 21, 2014
Ex-Merrill Lynch Banker Uses Big Data to Save Pubs
July 21, 2014

Web Seminars

How Customer Analytics Can Lower Costs and Raise Revenue
July 29, 2014
Improve Omni-channel Shopping Experience with Product Information Management
August 21, 2014
Blog

Can You Afford To Ignore The Artificial Intelligence Wave?

Print
Reprints
Email

Recent news of a a computer program that passed the Turing Test is a great achievement for artificial intelligence (AI). Pulling down the barrier between human and machine has been a decades long holy grail pursuit. Right now, it is a novelty. In the near future, the implications are immense.

Get access to this article and thousands more...

All Information Management articles are archived after 7 days. REGISTER NOW for unlimited access to all recently archived articles, as well as thousands of searchable stories. Registered Members also gain access to:

  • Full access to information-management.com including all searchable archived content
  • Exclusive E-Newsletters delivering the latest headlines to your inbox
  • Access to White Papers, Web Seminars, and Blog Discussions
  • Discounts to upcoming conferences & events
  • Uninterrupted access to all sponsored content, and MORE!

Already Registered?

Advertisement

Comments (2)
Yes, you can afford to ignore it and you probably should, given money doesn't grow on trees. The super-hype is bogus at only 33% success. Past attempts had higher success rates as high as 59% (http://www.newscientist.com/article/dn20865-software-tricks-people-into-thinking-it-is-human.html?DCMP=OTC-rss&nsref=online-news#.U57_P_k7t8F, or, http://tinyurl.com/pb2o6zs).

We shouldn't expect anything as described here in our lifetime unless the Blue Brain project accelerates its progress. So save your company money. Ignore this.

Posted by Mark G | Monday, June 16 2014 at 10:37AM ET
Executive management = can't ignore AI - (it's already everywhere from logistics to marketing to manufacturing and call center routing, service pop-ups, etc. ignorance is not an option)

Middle management needs to understand what AI can do for them aka be more demanding of IT to solve business problems while asking more structured questions, directing analytics at ROI, high-strategic value questions.

Staff should be oblivious to AI - but directed to tasks that grow customer value, grow business and reduce risk as orchestrated by smarter task/work routing, task/effort prioritization and likely compensation (Taylorism enhanced via AI - make everyone more 'productive')

mrhoffman author, Customer Worthy, How and Why Everyone in your Organization Must Think Like a Customer

Posted by Michael R H | Thursday, June 19 2014 at 8:39AM ET
Add Your Comments:
You must be registered to post a comment.
Not Registered?
You must be registered to post a comment. Click here to register.
Already registered? Log in here
Please note you must now log in with your email address and password.
Twitter
Facebook
LinkedIn
Login  |  My Account  |  White Papers  |  Web Seminars  |  Events |  Newsletters |  eBooks
FOLLOW US
Please note you must now log in with your email address and password.