Would you trust a car salesman who's not himself driving a type of car he's trying to sell you? Would you trust a nutritionist or a dietitian who's not in a good shape? You probably won't. There are two things I suggest that we all ask of BI vendors if they:
- Use their own BI tools to run their own company. Next time you interview a BI vendor ask for a proof that their own CxOs and all other strategic and tactical decisions makers are using their own tools. I know of some cases where they don't. Then how can a vendor convince you to buy their solutions if they haven't convinced their own people?
- Adhere to the same best practices they suggest you implement using their tools/solutions. Transparency is one of them. One of the top use cases for enterprise BI is transparency - full visibility into companies processes, people, policies, rules, transactions, etc.
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