The Forrester Muse
JUN 13, 2012 12:41pm ET

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Evaluating Self-Service BI


Traditional BI approaches and technologies — even when using the latest technology, best practices, and architectures — almost always have a serious side effect: a constant backlog of BI requests. Enterprises where IT addresses more than 20% of BI requirements will continue to see the snowball effect of an ever-growing BI requests backlog.

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Comments (2)
You did not include the best Self-Service BI solution in the market in your review, NetCharts Performance Dashboards. Visual Mining is the pioneer of data visualization and has been working with thousands of customers world-wide for 16 years. NetCharts has displaced Cognos, Business Objects, Qlikview, and many other solutions because of our intuitive and easy to use wizards to build KPIs and dashboards, and our superior customer experience for the business user to explore and analyze their own data. I would keep NetCharts on your radar!
Posted by Karen V | Friday, June 15 2012 at 11:15AM ET
I think "BI" is a dirty "word" - too many connotations. IMHO there are two kinds of analysis: 1) measuring whether a process is within its quality control limits, and 2) finding things we don't already know. #1 is most certainly a business requirement and changes only at the speed the process itself changes - relatively slowly. #2 is the kind that's hard to plan for. But because #1 is done after the fact, or poorly, or not at all it gets treated the same as #2. I don't see mission criticality as the gating factor - it's whether the business put the effort into designing its quality control plan when it designed its process.
Posted by Steven B | Wednesday, June 20 2012 at 11:20AM ET
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