Open Thoughts on Analytics
OCT 11, 2012 11:45am ET

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Analytics, Empathy and the Washington Nationals

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In a recent, weekend edition Wall Street Journal article, Federal Reserve Board Chairman Ben Bernanke took a respite from quantitative easing and the seemingly endless battle with the under-performing U.S. economy to share thoughts on his second obsession: baseball and his beloved Washington Nationals.

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Comments (1)
Good read, Steve. It's interesting and perceptive of Agarwil and Peter Weill to suggest organizations must "apply data compassionately in response to new opportunities and risks." This is possible through numbers that are able to find and value employees and customers. Using numbers to quantify traditionally "soft" factors about employees such as the way they are driven enables an apples-to-apples of performance and people data analysis to be done. Analytics technology exists today that can facilitate this analysis, it's just a matter of willingness to embrace the opportunity.
Posted by Mike K | Friday, October 12 2012 at 11:45AM ET
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