OCDQ Blog
DEC 8, 2011 11:19am ET

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You Only Get a Return from Something You Actually Invest In

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In my previous post, I took a slightly controversial stance on a popular three-word phrase — Root Cause Analysis. In this post, it’s another popular three-word phrase — Return on Investment (most commonly abbreviated as the acronym ROI).

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Comments (3)
Amen!

Another point for this subject-buying and not setting up the technology for success as defined by the requirements another point for consideration.

If your data quality tool was intended to be self service and one that the business users could operate without IT support.

Then please, don't insert IT as the barrier.

If your requirement was to monitor, then please don't force copies of data in silos. As the method to use to monitor.

If you want to have secure discreet monitoring or quality profiling; then please ensure the person has entitlement to the source and let them scan without a copy in a silo storage.

Just a few personal pet peaves. :)

Posted by Lisa M | Thursday, December 08 2011 at 8:38PM ET
Thanks for comment, Lisa Marie. You raise excellent points about all-too-common reasons why a lot of information technology doesn't deliver much ROI -- the ineffective way it is implemented and used. As you noted, an organization's political and corporate cultural challenges can not be solved by waving the Magic Wand of Technology. Even though Clarke's Third Law states "any sufficiently advanced technology is indistinguishable from magic," actually putting enabling technology to good use by doing the non-magical hard daily work of data quality and data governance is indistinguishable from real ROI. Best Regards, Jim
Posted by Jim H | Friday, December 09 2011 at 8:28AM ET
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