SEP 6, 2011 7:25pm ET

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MDM: It's Us AND Them


We've been having an interesting discussion in the lead up to our MDM & Data Governance Summit happening Sunday through Tuesday of next week in New York. Most of the discussion has focused on information governance, and our conference chairman, Aaron Zornes, has long embraced a "can't have one without the other" approach.

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Comments (4)
This is very interesting, and very relevant. MDM loses significant value to the business without the mechanism to support the data governance (sign-off) on MRD changes. We have been forced to develop our own MRD request management / workflow tool to meet the requirements for sign-off. Once in place, it works magically and transparently, but getting there is hard work. First the governance must be clearly established for data objects (which can be tricky in big ticket MRD like Customer). Then a business data process (yes, this is an operational business process) must be documented and agreed with the governance stakeholders. Once the business process is agreed, it then must be embedded in workflow that implements the process and assures that all MRD requests are tracked and appropriate sign-offs are in place before committing any data changes. Bottom line: MDM is a collection of business processes that should not be treated any differently than other more obvious business processes.
Posted by Nigel S | Wednesday, September 07 2011 at 10:59AM ET
I'm curious as to why no one mentions the Data Governance Director tool from Kalido. It appears to be able to handle "decisioning, arbitrating, debating, documenting, delegating and escalating". We're evaluating it right now and they really seem to 'get it'.
Posted by Greg O | Wednesday, September 07 2011 at 12:20PM ET
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