OCT 26, 2011 5:43pm ET

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IBM's Message is Pitch Perfect


IBM has taken a deserved share of flak over the years on a variety of fronts; for trying to be too much to too many (sometimes overbundling products and services); for buying many more vendors and products than it could develop or orchestrate; for denying it was a software company even for years after it bought Lotus; for shuffling employees who've met new faces many times at the company. ("I've Been Moved" was one alternate definition of the name for many years.) 

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Comments (1)
It is a very big machine and they 'hot swapped' one cog, albeit an important one. As you say a lesson in how it should be done. All the very best to Ginny.
Posted by david m | Thursday, October 27 2011 at 6:05PM ET
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