APR 6, 2010 12:05pm ET

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How do you know if your BI application has high, low or no ROI? How do you know that what the business users requested last month and you spent countless of hours and sleepless nights working on is actually being used? How do you know if your BI applications are efficient and effective? I don't have all the answers, but here's what I recommend.

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Comments (3)
Hi Boris,

Seems to be an interesting topic. Practically it will be feasible if organizations have integrated project management systems and support help desk systems. This can be supplementary system while developing BI Applications and delivering them. I foresee this can add value in justifying business cases........

Posted by kadhirvelu R | Wednesday, April 07 2010 at 6:55AM ET
What about an effectiveness measure of process improvements. For example, by taking "before" and "after" snapshots of data, we could track improvements in training compliance (percentage increase and total number of classes increase), closed reports, and faster process execution--in our case, "turn out time" which refers to how fast firefighters leave the station once the alarm sounds.
Posted by Elizabeth G | Tuesday, April 13 2010 at 2:34PM ET
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