Top Customer Services Trends for 2015

The Forrester Muse

The Theory of Data Trust Relativity

Open Thoughts on Analytics

Ruby and R

How EPM Is Similar to Football

Global Risks and The Age Of The Customer

Careful of White Box Mania

The Forrester Muse

When CRM Fails On Customer Information

Customer Insights, Big Data Analytics Will Sprawl in 2015

Digital Stores, Retail Stores and Data Set to Converge

How IT Will Change Healthcare Patient Engagement

US Mobile Payments Market $142B By 2019

CMOs, CIOs Still Need Therapy To Reach Power Couple Status

Obsessive-Compulsive Data Quality

Time for Data-Driven Intuition

Forrester: Telcos Prepare for 2015 Roller Coaster Ride

2015 Predictions: Big Changes In Store For App Dev Leaders

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