Ventana Research
NOV 19, 2012 10:19am ET

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Comments (1)
One of the organizations that I'm familair with is in the process of automating things in concert with adding a systems management platform. Improving the efficency of the IT department while also increasing the ease of overall administration is a win-win. But, as you mentioned, the price can be steep. Given their existing systems management platform, it's often easier to have a technician take over an application to install rather than trying to queue it on the platform and hope that it works. I think one of the things that's missing is an answer to "How?" - rank and file IT folks know the "Why?" but how seems to be the big hurdle. Lisa from North'n Loans
Posted by lisa b | Tuesday, April 02 2013 at 3:14AM ET
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