Lisa Loftis is a senior vice president of Intelligent Solutions, Inc. She coauthored Building the Customer-Centric Enterprise and has spent the past 20 years working with business and IT executives to develop BI and CRM solutions. She may be reached at lloftis@intelsols.com.

Opposites Do Attract
April 16, 2009 Operations and analytics combine to fully exploit business intelligence

BI - The Healthy Habit
March 20, 2009 Health care providers take BI best practices to heart

Transforming Health Care with BI
February 12, 2009 A scorecard will provide visibility and consistency for value-based health care nationwide

Build a Better COE
January 29, 2009 These four factors will help your group succeed

Governance: The Superglue of the Center of Excellence
November 6, 2008 Governance will help an organization’s COE reap benefits from data assets

Getting Data In, Getting Information Out
October 29, 2008 A look at the business intelligence center of excellence’s composition and required roles and responsibilities

Center of Excellence: Staying Ahead of the Business Intelligence Curve
October 10, 2008 The business intelligence center of excellence is a mechanism for data warehouse teams to stay ahead of increased demand for...

Achieving Excellence, Part 1
September 22, 2008 The business intelligence center of excellence is a mechanism for data warehouse teams to stay ahead of increased demand for...

Herding Cats
August 21, 2008 This month, I explain the keys to success by delving into typical challenges of internal technology and highlighting ways to...

The Shoemaker’s Children
July 23, 2008 This month, I will highlight some of the more unique BI opportunities inherent in large technology or consulting organizations...