Chad Mitchell

Chad Mitchell is a senior analyst with Forrester Research. He covers trends in global insurance; eBusiness and channel strategy; emerging Web and call center technologies; consumer trends in researching and buying insurance; and best practices and rankings of leading insurers.

Recent Stories From this Author

Search Adds Another Log to the Channel Conflict Fire
December 28, 2009 Search is now generating thousands of new policies for agents and carriers, making it an indispensable part of their marketing...

Investing In Social or Mobile Technology? Go P.O.S.T.-al
September 21, 2009 Social media and mobile technology are becoming the Lindsay Lohan of the media—all glamour and no substance