Steven Callahan is a senior consultant and practice development director in Robert E. Nolan's management consultant practice, and can be reached at steve_callahan@renolan.com.

CIO Stepping Stones to Success
February 10, 2012 Translating technology options into business opportunities the chief concern of CIOs looking to strike the perfect balance

Social Media's Arrival: Relevant, Impactful and Surprisingly Complex
September 7, 2011 Customers have been greatly empowered by social media forums, putting pressure on companies to deliver consistently good...

Aligning Business and IT: The Keys to Synchronization
July 6, 2011 Valuable lessons can be learned from these teams that effectively apply to the increasingly critical dynamic between business...

Of Rockets and Horses: Why Change Matters
August 20, 2009 Have you ever wondered how complicated decisions are made—say, for example, what size to make the solid rocket boosters...

The Essentials of Leading Through Crisis
July 27, 2009 Leading in troubled times requires action more than analysis, and speed more than care