James Taylor is the CEO of Decision Management Solutions and is the leading expert in how to use business rules and analytic technology to build decision management systems. He is passionate about using decision management systems to help companies improve decision-making and develop an agile, analytic and adaptive business. He provides strategic consulting to companies of all sizes, working with clients in all sectors to adopt decision-making technology. Taylor is a faculty member of the International Institute for Analytics and is the author of “Decision Management Systems: A practical guide to using business rules and predictive analytics” (IBM Press, 2011). He previously wrote Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions (Prentice Hall) with Neil Raden, and has contributed chapters on Decision Management to multiple books. He is a frequent contributor to Information Management and writes a regular blog at JT on EDM.

Requirements for Advanced Analytics
January 16, 2012 The “how” of requirements is the same for advanced analytics as it is for anything else. It is interesting because...

Four Principles of Decision Management Systems
November 1, 2011 With these tips in mind, organizations can develop agile, analytic and adaptive systems and change their organizations for the...

Where to Begin with Predictive Analytics
September 1, 2011 Discover the problems that will show the greatest return on an investment

Better Customer Treatment Decisions
March 18, 2008 CEM is in vogue, while plain old CRM has gone somewhat out of style.

Making Better Decisions in Health Care
February 21, 2008 Health care is top of mind for many people in the U.S., often from the perspective of what needs to change in the industry....

The Future of Retail
January 17, 2008 It was not so long ago that the phenomenon of Internet retailers was expected to wash away traditional retail outlets....

What is a Smart (Enough) Business Anyway?
January 3, 2008 In this new column, I hope to cover how businesses are changing as they become "smart enough," what kinds of systems they are...

Book Review: Refactoring Databases: Evolutionary Database Design
June 5, 2007 This is a review of the Scott Ambler and Pramod Sadalage book entitled, Refactoring Databases Evolutionary Database Design .

Book Review: Competing on Analytics: The New Science of Winning
April 20, 2007 James Taylor reviews Tom Davenport and Jeanne Harris's book, Competing on Analytics .

Enterprise Decision Management's Business Impact
February 16, 2007 Using a combination of business rules and predictive analytic technologies and focusing on the operational decisions often...

Coming Soon: The Analytically Driven Process
October 20, 2006 Automate decisions, improve them, build analytically driven processes and finally get the return on your data you have been...

Increasing Precision, Consistency and Agility of Operational Business Decisions with Enterprise Decision Management
May 2, 2006 Enterprise decision management improves quality and consistency of decision-making, increasing efficiency within an...

Decision Management Applications
May 24, 2005 Here is a look at the benefits of decision management applications and an approach to leverage business rules management,...

Enterprise Decision Management Bridges Proprietary and Packaged Applications
January 14, 2005 Enterprise decision management provides a framework for setting decision criteria, automating those decisions in computer...